Difference between revisions of "Install SSL Certificate for BEAM iPad"

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(I installed an SSL Certificate on the iPad, but I don't see it in the list of certificates to enable full root trust for)
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==Install SSL Certificate Profile on the iPad==
 
==Install SSL Certificate Profile on the iPad==
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<div class="section">
 
#Transfer the same SSL certificate installed on the VALT server to the iPad.  
 
#Transfer the same SSL certificate installed on the VALT server to the iPad.  
 
#*This could be done via email, OneDrive share link, Box share link, etc.
 
#*This could be done via email, OneDrive share link, Box share link, etc.
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#Enable full root trust for the certificate, per [https://support.apple.com/en-us/HT204477 Apple's documentation].
 
#Enable full root trust for the certificate, per [https://support.apple.com/en-us/HT204477 Apple's documentation].
 
#The SSL Certificate Profile is now installed.
 
#The SSL Certificate Profile is now installed.
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</div>
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==Common Issues==
 
==Common Issues==
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<div class="Section">
 
===I installed the SSL Certificate, but BEAM still isn't connecting to VALT===
 
===I installed the SSL Certificate, but BEAM still isn't connecting to VALT===
 
If the SSL Certificate installed on the VALT Server has multiple certificate chains, ensure each certificate chain is individually installed on the iPad.
 
If the SSL Certificate installed on the VALT Server has multiple certificate chains, ensure each certificate chain is individually installed on the iPad.
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===I installed an SSL Certificate on the iPad, but I don't see it in the list of certificates to enable full root trust for===
 
===I installed an SSL Certificate on the iPad, but I don't see it in the list of certificates to enable full root trust for===
 
Only root certificates will appear in this list. All certificate chains need to be installed, but only the root certificate needs to have the full root trust enabled.
 
Only root certificates will appear in this list. All certificate chains need to be installed, but only the root certificate needs to have the full root trust enabled.
 
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</div>
 
__NOTOC__
 
__NOTOC__

Revision as of 15:16, 27 October 2022

Install SSL Certificate Profile on the iPad

  1. Transfer the same SSL certificate installed on the VALT server to the iPad.
    • This could be done via email, OneDrive share link, Box share link, etc.
  2. Install the certificate profile onto the iPad by following one of these two methods:
    1. Click on the certificate file to begin the certificate profile install prompt
    2. Open Settings > General > Profile > select the VALT server certificate in the list > click Install at the top-right > click Install once again
  3. Enable full root trust for the certificate, per Apple's documentation.
  4. The SSL Certificate Profile is now installed.

Common Issues

I installed the SSL Certificate, but BEAM still isn't connecting to VALT

If the SSL Certificate installed on the VALT Server has multiple certificate chains, ensure each certificate chain is individually installed on the iPad.

I installed an SSL Certificate on the iPad, but I don't see it in the list of certificates to enable full root trust for

Only root certificates will appear in this list. All certificate chains need to be installed, but only the root certificate needs to have the full root trust enabled.