Playback timeline can not be controlled and does not advance
Revision as of 16:37, 2 May 2019 by IVSWikiBlue (talk | contribs)
This issue only affects software versions older than 5.0. If you are experiencing this issue and are interested in upgrading, please use our Booking Calendar.
- Click on the file within the search results, as shown below.
- Do not click anything after the video loads.
- Advance the timeline slightly using the playback bar.
- Press Play.
- The video should play back normally, as shown below.